PlusClub FAQs

Access to PlusClub is free for all current Woolworths Group Team Members, 25 Year Club Members or eligible Woolworths Group partner business Team Members, to read more on eligibility see our Terms and Conditions at https://plusclub.woolworths.com.au/terms-and-conditions/ or contact us and one of our friendly team members will assist you.

To Register
Visit plusclub.woolworths.com.au and select "Register now" and follow the prompts. If you are a retired 25yr club member or an external Woolworths partner (eg. PFD Food Services, Endeavour Drinks, Quantium) please email us at plusclub@woolworths.com.au to request a link to our registration form

To Log in
Visit plusclub.woolworths.com.au and select "Login"
-If you are an existing member simply select Login and fill in your member number (employee ID) or email address and password.
-If your PlusClub account email is your Woolworths Group email (eg. @stores, @woolworths, @primaryconnect etc.), you do not need a password, you can simply click on "Sign in with Google"  

We pride ourselves on being contactable during our hours of operation, please choose any of the following ways to contact our friendly team:
-Call us on 1300 796 293 (Monday to Friday 8:30am to 5:00pm AEST, excluding Public Holidays)
-Email us: plusclub@woolworths.com.au
-Start a live chat via the website at plusclub.woolworths.com.au (Monday to Friday 8:30am to 5:00pm AEST, subject to availability) 

Our website is accessible 24/7 and our team is available from 8.30am until 5pm AEST, Monday to Friday excluding public holidays.

Visit https://www.woolworthsgroup.com.au/page/privacy-policy for more information on our privacy policy.

Please contact PlusClub and one of our friendly team will be happy to update your details for you.

Yes, in most cases the offers are transferable to your family and friends, however, please check the terms and conditions of the offer before finalising your order. Some offers that direct you to an external partners website may be exclusive to team members only. For confirmation please contact us and we will assist you.

Please contact PlusClub on 1300 796 293 or email plusclub@woolworths.com.au 

Once purchased, e-Vouchers will be delivered to your nominated email address and also to your My Account - eTicket/Coupons tab in your account. (Please note if you are using an email address that you do not have access to, (eg. @stores or @logistics email) you will need to retrieve your purchased items from your My Account section only. They can be viewed on your mobile or printed if required for presentation at the venue. Please allow up to 10 minutes for the tickets to be delivered to your email or to show in your My Account - eTicket/Coupons tab on our website - however, please choose carefully as all e-Voucher purchases are non-refundable.

We would love to be able to say yes to this question, however currently you must be an Australian Team Member to access PlusClub.

Once purchased, e-Vouchers will be delivered to your nominated email address and also to your My Account - eTicket/Coupons tab in your account. (Please note if you are using an email address that you do not have access to, (eg. @stores or @logistics email) you will need to retrieve your purchased items from your My account section only. They can be viewed on your mobile or printed if required for presentation at the venue. Please allow up to 10 minutes for the tickets to be delivered to your email or to show in your My Account - eTicket/Coupons tab on our website - however, please choose carefully as all e-Voucher purchases are non-refundable.